A luxury experience through seamless collaboration

Hotel Kämp has been an iconic Helsinki landmark since 1887, renowned for its compromising quality and seamless sense of luxury – created through proactive property management and close collaboration.

Interior from the dining room at Hotel Kämp in Helsinki, Finland

Tuomas Liewendahl

 

“Carl Kämp founded the hotel as a cosmopolitan gathering place, and that’s exactly what we are today – for local and international guests alike,” says Tuomas Liewendahl, General Manager of Hotel Kämp.


The customer experience is refined down to the smallest detail, and Coor’s property managers play a key role in these meticulous preparations. They ensure that the premises are in perfect condition – everything from ventilation and lighting to taps and creating an odour-free environment.

“Our collaboration with Coor’s property managers takes place at all hours of the day. Coor helps us hold everything together, keeping the building running smoothly so that our staff can focus on taking care of our guests,” Liewendahl explains and continues: “Coor’s quick response is extremely important when something unexpected happens. Coor also provides data that enables us to make significant energy savings, which is crucial to running a successful business.”

Interior from one of the rooms at Hotel Kämp in Helsinki, Finland
Coor's service at Hotel Kämp

Proactive approach drives energy efficiency

With an area of 24,000 square metres, Hotel Kämp is one of 139 properties where Coor monitors building automation from an energy centre in order to optimise energy consumption and quickly detect faults.

“We actively monitor the systems, and the observations of our janitoIlpo Niemirs allow us to anticipate disruptions and ensure operational reliability. At a luxury hotel, everything has to work perfectly. This can be seen in the building’s comfortable indoor climate and energy efficiency – and it also helps to preserve the value of this prestigious property,” says Ilpo Niemi, Energy Manager at Coor.

Coor’s assignment

Coor Finland is responsible for property maintenance at Hotel Kämp as part of its comprehensive property service agreement with Strawberry Hotels. The collaboration, which started in 2018, now includes outdoor environment, property and energy management services at ten hotels in Helsinki.